UPGRADE SOLUTION'S RETURNING INSTRUCTIONS
Obtain an RMA
Make a copy of the form
and include it inside the package.
To expedite the RMA process, please include a
copy of the invoice.
Write the RMA number outside the box.
Make sure parts are packed properly.
Send the defective components to the address on
Please allow 5-business days to process your RMA.
We'll send the replacement back as soon as we
get the components.
- We have moved to new address since 03/24/2008. Please send all RMA to the following address:
3625 W.MACARTHUR BLVD. SUITE #311
SANTA ANA, CA 92704
If you already sent the package back, please allow 4-7 business days
from the day we received your package to process your RMA. If it is
the time frame above, please check back again online. Otherwise, please
enter your order number in the field below to check your RMA STATUS.